Customer Service Representative San Diego (Mira Mesa/Scripps Ranch)

Customer Service Representative

Full Time • San Diego (Mira Mesa/Scripps Ranch)
Job Description
Our Math Learning Center is looking for a self-motivated/starter with experience in customer service, sales, and operations. This person will be responsible for coordinating day-to-day operations associated with running a smooth learning center. They will also assist with math tutoring, customer service, sales, and operational tasks. Online and in-center training will be provided.

Must have prior experience in customer service in an office working environment, live in the San Diego area and be able to accommodate afternoon hours Monday - Friday and Saturday morning.

RESPONSIBILITIES:
  • Positively interact/engage with students and parents, building rapport, establishing trust, answering any inquiries, and taking the time to get the know the families
  • Conduct sales outreach via phone, email, text, lead follow-up, program consultations and signing up new families into the program
  • Data entry and spreadsheet management of all key sales and operational activities
  • Conduct student assessments, grading, and printing materials and reports for parent reviews
  • Digital Marketing tasks include writing blogs and posts on social media and website channels
  • Support center staff with administrative and cleaning tasks
QUALIFICATIONS:
  • Recent college graduate with a degree in mathematics, sciences, engineering, communications or teaching
  • Strong foundational math skills till Algebra
  • 2+ Prior working experience in customer service
  • Strong analytical thinking, and problem-solving skills
  • Excellent communication & organizational skills
  • Ability to multi-task efficiently
  • Excellent PC, MS Office skills, and data entry skills
  • Strong work ethic, punctual, detail-oriented, and reliable
  • Must be available to work 1 PM-7 PM Monday - Friday, and Saturday from 9 AM - 1 PM.
Reply with resume and cover letter. In your cover letter, include detail about your math competency, experience teaching or working with students, and availability.   Base compensation, commission, and benefits are offered.
Compensation: $20.00 - $25.00 per hour




Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.

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Why work with us

Transform Lives
You’ll be a part of a team that creates an engaging learning environment for kids of all ages, transforming their lives along with their families.
Thrive with Support
Our team thrives in a fun and supportive work culture. We invest in your training and development, so you are set up for success.
Grow with Us
Our opportunities for advancement provide a career path for dedicated staff who want to grow with us.